This post is about something that is actually happening with one of our online products.
There are some people out there that want to make a quick buck without putting in the effort, no matter what the cost. As an example, somebody is copying one of our websites and simply changing our payment link to a payment link that goes directly to their own PayPal account.
So how does this affect our company? For starters, people that purchase from this other website are not getting the product being described. The real product offered from Swerd Publishing consists of hours of videos and hundreds of pages of information. Swerd Publishing even offers their product on DVD. However the copycat product is a simple eBook of just 80 pages. Not only that, the copycat uses our logos, company name and contact information.
People that purchase the copycat product think they are purchasing from us. They then contact us explaining that this is not what they expected.
This hurts our company reputation and website reputation. To date we have successfully taken over 40 websites offline and will continue to remove any further infringing websites that pop up in the future.
If you are a customer of Swerd Publishing and suspect you have purchased one of these "copy products" please contact us and provide as much information as possible.
We will then provide you with the steps necessary to get the product you expected at no extra cost.
Tuesday, March 30, 2010
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